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View Full Version : Discount to upgrade from download to CD version?



VegasNomad
Jan 15th, '04, 08:27 AM
I purchased the download version, but I'm thinking I'd really like to get the CD-ROM sent to me, is there a discount (like paying the difference in cost + shipping?) for those of us who already got the download?

Steve Long
Jan 15th, '04, 09:46 AM
We don't offer any such discount, sorry.

Hugh Neilson
Jan 15th, '04, 10:21 AM
Steve, would Hero object if such a customer burned the download onto their own CD?

[And before everyone asks, yes I know Steve doesn't have time to come and find anyone doing this, but there is an ethical issue relating to piracy here.]

Aroooo
Jan 15th, '04, 10:47 AM
I bought two download copies as XMas gifts, and I asked Ben if I could burn them to CD and he didn't have a problem with that. So, I can't see the problem with burning a d/l'ed program onto CD being bad.

However, in HD's case, the CD has not just one platform's version of the app, but all of them (Mac, PC, Unix, etc.), and that would create some piracy issues.

Aroooo

Monolith
Jan 15th, '04, 11:08 AM
I believe burning them to cd is ever recommended so that you do not lose the copy you have due to system crash or the like. DOJ does not care what you do with your product. They just don't want you distributing it to others.

VegasNomad
Jan 15th, '04, 12:20 PM
The multiple platforms was exactly what I was thinking about. I'm thinking about getting a little $200 UNIX machine from Fry's electronics that I could take to work. (Gotta love extension cords and power inverters LOL) Ah well, I'll just stick with Windows. Heheheh. :-)

Ben Seeman
Jan 15th, '04, 01:04 PM
Originally posted by Monolith
I believe burning them to cd is ever recommended so that you do not lose the copy you have due to system crash or the like. DOJ does not care what you do with your product. They just don't want you distributing it to others.
I recommend backing up any file you download from us so that I don't get emails from people saying "I bought this a few months ago and my hardrive crashed. Can I download it again?" :rolleyes:

Balok
Jan 15th, '04, 02:54 PM
Generally speaking, you're entitled to burn any file you own to a CD. Almost every EULA I've seen permits this.

What you're not allowed to do, of course, is slip that CD to your buddy who doesn't want to pay for the program.

Steve Long
Jan 15th, '04, 03:02 PM
We'll not only permit you to burn your copy to CD, we encourage it. That gives you a backup in case you lose your copy or your computer crashes or something, because we don't provide free "replacements."

Naturally, this is a backup for your own personal security. Distributing it to other people is Right Out. ;)