HDv3 Install Problem

[Kestrel]

I downloaded the installer for HDv3, but it will not install. It starts out well enough, but when it comes to the screen where it has you choose Base, Exports and Plugins, I click on the next button and it goes to a gray screen with the buttons in the lower right corner. I click on Next there, and nothing happens.

[Simon]

Do the following:

1. Open a command prompt (Start -> Run... -> cmd

2. cd to the directory that you saved the installer to (e.g. "cd C:\Documents and Settings\myLogin\Desktop")

3. enter "java -jar HDv3Setup.jar"

Copy/paste the output that comes across the command prompt once the problem occurs.

[Simon]

Also, while you're on the command prompt (doesn't matter what directory you're in), type:

java -version

Let me know what the output is....

[Kestrel]

at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent( Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(U nknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unkno wn Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForHierar chy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarch y(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Java version is: Version 1.5.0_06

[Simon]

That is, unfortunately, only the bottom part of the error message. You may need to increase the buffer size on your command line in order to grab the entire output (right-click on the title bar of the command prompt and select properties).

Alternately, if you want to short-circuit the whole process, you can just download the most recent update, place it in the directory that you want to run HD from, and double click it. You'll need to create your own shortcuts in this event (and download the export formats that you are interested in), but that's relatively easy and may save you time in the long run.

[Kestrel]

Ok. This is everything.

at sun.reflect.NativeConstructorAccessorImpl.newInsta nce0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInsta nce(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newI nstance(Unknown Sou
rce)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at java.lang.Class.newInstance0(Unknown Source)
at java.lang.Class.newInstance(Unknown Source)
at com.izforge.izpack.installer.Installer.main(Instal ler.java:62)
java.lang.NullPointerException
at com.izforge.izpack.util.os.Win_Shortcut.getProgram sFolder(Win_Shortcu
t.java:650)
at com.izforge.izpack.panels.ShortcutPanel.getProgram sFolder(ShortcutPan
el.java:641)
at com.izforge.izpack.panels.ShortcutPanel.panelActiv ate(ShortcutPanel.j
ava:603)
at com.izforge.izpack.installer.InstallerFrame.switch Panel(InstallerFram
e.java:463)
at com.izforge.izpack.installer.InstallerFrame.naviga teNext(InstallerFra
me.java:918)
at com.izforge.izpack.installer.InstallerFrame$Naviga tionHandler.actionP
erformed(InstallerFrame.java:957)
at javax.swing.AbstractButton.fireActionPerformed(Unk nown Source)
at javax.swing.AbstractButton$Handler.actionPerformed (Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed (Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseRe leased(Unknown Sour
ce)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent( Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(U nknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unkno wn Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForHierar chy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarch y(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

[Simon]

Sorry -- that's still not all of it. I need everything from the initial command to launch the installer on down. It's the first few lines of the error that matter the most.

[pantherlehr]

Same problems happening to me too. Same messages and same results. So I'll be eagerly watching this thread!

[Simon]

Same problems happening to me too. Same messages and same results. So I'll be eagerly watching this thread!
Please post the entire error message when you try to run the installer from the command line (as indicated above).

Without the first few lines of that error, there's not much help I can give you.


I believe that Kestrel has already worked out his problems (which is why he never responded to this thread).

[Guyon]

Try installing to root C:
See if that works.


I once tried installing to my D:\!RPG and the program failed.

[Simon]

Try installing to root C:
See if that works.


I once tried installing to my D:\!RPG and the program failed.
Likely the "!" in the path -- Windoze lets you get away with a lot of extremely bad stuff in file/directory names which should not be allowed and will cause a large number of problems with applications.

[pantherlehr]

Here 'tis:
D:\temp>java -jar hdv3setup.jar
could not create shortcut instance
java.lang.Exception: could not get an instance of IShellLink, failed to co-creat
e instance
at com.izforge.izpack.util.os.ShellLink.initialize(Sh ellLink.java:497)
at com.izforge.izpack.util.os.ShellLink.<init>(ShellLink.java:349)
at com.izforge.izpack.util.os.Win_Shortcut.initialize (Win_Shortcut.java:
79)
at com.izforge.izpack.panels.ShortcutPanel.<init>(ShortcutPanel.java:473
)
at sun.reflect.NativeConstructorAccessorImpl.newInsta nce0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInsta nce(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newI nstance(Unknown Sou
rce)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at com.izforge.izpack.installer.InstallerFrame.loadPa nels(InstallerFrame
.java:203)
at com.izforge.izpack.installer.InstallerFrame.<init>(InstallerFrame.jav
a:160)
at com.izforge.izpack.installer.GUIInstaller.loadGUI( GUIInstaller.java:3
91)
at com.izforge.izpack.installer.GUIInstaller.<init>(GUIInstaller.java:12
8)
at sun.reflect.NativeConstructorAccessorImpl.newInsta nce0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInsta nce(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newI nstance(Unknown Sou
rce)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at java.lang.Class.newInstance0(Unknown Source)
at java.lang.Class.newInstance(Unknown Source)
at com.izforge.izpack.installer.Installer.main(Instal ler.java:62)

java.lang.NullPointerException
at com.izforge.izpack.util.os.Win_Shortcut.getProgram sFolder(Win_Shortcu
t.java:650)
at com.izforge.izpack.panels.ShortcutPanel.getProgram sFolder(ShortcutPan
el.java:641)
at com.izforge.izpack.panels.ShortcutPanel.panelActiv ate(ShortcutPanel.j
ava:603)
at com.izforge.izpack.installer.InstallerFrame.switch Panel(InstallerFram
e.java:463)
at com.izforge.izpack.installer.InstallerFrame.naviga teNext(InstallerFra
me.java:918)
at com.izforge.izpack.installer.InstallerFrame$Naviga tionHandler.actionP
erformed(InstallerFrame.java:957)
at javax.swing.AbstractButton.fireActionPerformed(Unk nown Source)
at javax.swing.AbstractButton$Handler.actionPerformed (Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed (Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseRe leased(Unknown Sour
ce)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent( Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(U nknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unkno wn Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForHierar chy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarch y(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Hope that some of this makes sense!

[Simon]

OK...I saw this (once) before....for some reason, your system is unable to create shortcuts. The one other person that had this problem was unable to figure out why this was (I still suspect permission issues).

Regardless, it's easy enough to get around. Little known fact: the updates each contain the entire codebase for HDv3.

Do the following:

1. Download the most recent update (just posted to the support site).

2. Save the update into the directory that you would like to install HDv3 to. Feel free to overwrite any existing file of the same name in that directory....just make sure that it saves as HDv3.jar and not HDv3.jar.zip or anything like that.

3. Right-click on the update jar file and select "Create Shortcut" name the shortcut whatever you like and copy it to your desktop.


That's it!

The first time that you run HDv3 (via the shortcut), it's going to create a couple of files and one directory inside of your installation folder. If it creates these files outside of your installation folder (say, on your desktop where you put the shortcut), make sure that the shortcut is set to have the HDv3 install directory as its working directory.

[pantherlehr]

Still no complete joy in Muddville!
I still can't get HD3 to run except through a DOS window/command line.

But I run into the same problem that I have with HD2.42.
I install the software, load and run it then exit.
I then can't run it again.
I get in "illegal operation" error message and then all I can do is exit.
It seems to happen when the crawl at the bottom of the splash screen shows that it's trying to load 'plugins'. It 's at that time that it crashes.

BTW, when I try to run HD3 from the user created shortcut I get the following error message, "Java Virtual Machine Launcher: Could not find the main class. Program will exit."

Hope that some of this makes sense!

[Simon]

OK...let's start with a couple of questions:

1. It sounds like you got the installer to run by going to the command line and executing it. Is this correct?

2. What do you have in your plugins directory?

3. Please let me know exactly how you are running HD (what "user created shortcut" are you using?). What happens when you try to run the "runHD.bat" file that is in the install directory for HDv3?

4. What directory have you installed HDv3 to?

[pantherlehr]

Answers to your questions:
1.) No. You had posted a suggestion that I go to the directory that I wished to install HD3 to and place the most recent update there. Making sure to title the file "hdv3.jar" which I did.

Then you suggested that I create a shortcut to that file (the one labeled "hdv3.jar") and place it on the desktop(or wherever) also which I did.
It seemed to run and I am guessing that it did in fact create the items that you said that it'd create.

Short answer; I didn't get the installed to run by going to the command line.

2.) No plugins in the plugins sub-directory that I can detect from windows or the command line.

3.) Am running it, when it runs/loads from the command line. The shortcut from the desktop gives me the error message that it can't find the main class.
No runhd.bat file found in the install directory.
Only following files there:

hdv3.jar
trace.log
Hero Designer v3.lnk
appPrefs.xml

Short answer; file not found.

4.) F:\Program Files\Hero Designer v3

Hope that this makes some kind of sense. It don't to me!

[Simon]

I'm attaching a zip file which contains a version of "runHD.bat" which will work on your system.

Download the zip file, extract runHD.bat and place it wherever you want. You should also be able to create shortcuts to it as needed.

A couple of notes:

1. It is generally a bad idea to download batch files (such as this one) from the internet unless you know and trust the source of the file. I'll leave that call up to you.....just be aware that downloading files like this is not a habit to get into.

2. This file will work on your system....it is doubtful that it will work on anyone else's as it points to the drive/directory that you listed above for installing HD to.

Let me know how it works out for you!

[pantherlehr]

Thankx for the file.
As for answers to questions/statements.

1.) I am aware of downloading items and running said items from the internet but I trust you! If anyone can help me, it's you!

2.) It ran from the command line/DOS window and began loading/initializing but I still came up with the same error message of 'illegal operation' and then it crashed.

Hope this can help!

Doug H.
Maple Valley

[Simon]

OK...I'm starting to suspect something very simple here.

Do me a favor: go to a command prompt and type "java -version"

Let me know what it says (this won't do anything terribly interesting...just prints out the version of Java and exits).

[pantherlehr]

It says:
java version "1.5.0_06"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_06-b05)
Java HotSpot(TM) Client VM (build 1.5.0_06-b05, mixed mode)

Off to where we go? :)

Doug H.
Maple Valley, WA

[Simon]

Ok...not what I was thinking (an out of date version of Java).

There's something seriously hinky on your system.

A couple educated guesses/shots in the dark:

1. Go to http://java.com and re-install Java. There may be something corrupted in your java installation. At the very least, this should properly re-associate JAR files with Java.

2. What applications do you have running when you're starting HD? ZoneAlarm, anti-virus, etc.? These shouldn't affect HD at all, but if they're misconfigured in some way, they might.

[pantherlehr]

Am going to go to java.com to download java but will have to first uninstall it as per instructions from website (java.com).

Besides the DOS window for the command line usually not very much except maybe sometimes the windows explorer subtitute program I use (Vcoms PowerDesk v6.0).

I do have an anti-virus program loaded in memory (Grisofts AVG) and an adware monitoring program (Ad-Awares Ad-Monitor), the free version of Popup Stopper and the software for my Microsoft Intellipoint optical mouse.

Gonna go uninstall Java and then reinstall it from java.com.

Talk @ ya later!

Doug H.
Maple Valley, WA

[pantherlehr]

Just finished downloading and installing java from the website again and will have to try to reboot before I attempt to run HD3 again, but so far no luck.

Same error message.

Doug H.
Maple Valley, WA

[pantherlehr]

At this time I can get HDv3 to load and run from the command line/DOS window or from the desktop icon. The command line is the more reliable.

But it continues to lock up randomly upon loading. It just stops working and locks up my system.
Whether or not I've just rebooted or not it will randomly lock up upon loading.

But I can, occasionally, get it to load and run.

I look forward to being able to "count" on it.

Doug

[Simon]

Have you tried installing it on a different machine? The problems that you are having sound like a very badly misconfigured machine -- HD, being a Java application, can't really "freeze your system". HD may freeze (on very rare occasions), but the system as a whole should continue working fine, due to the nature of Java. Your system freezing tells me that there is a problem with Java itself on your system....or a problem in your system's configuration (possibly hardware) that is being triggered by the Java virtual machine.

Install HD on a completely different machine and see how it runs there....that will help you track down whether the problem is machine-specific or not.

[Sreth]

I am having the same problem.

How Do I get this to download?

Help please
Thanks

Microsoft(R) Windows 98
(C)Copyright Microsoft Corp 1981-1999.
C:\Windows\Desktop>cd
C:\Windows\Desktop
C:\Windows\Desktop>cd\
C:\>java -version
java version "1.5.0_07"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_07-b03)
Java HotSpot(TM) Client VM (build 1.5.0_07-b03, mixed mode)
C:\>java -jar hdv3setup.jar
could not create shortcut instance
java.lang.Exception: could not get an instance of IShellLink, failed to co-creat
e instance
at com.izforge.izpack.util.os.ShellLink.initialize(Sh ellLink.java:497)
at com.izforge.izpack.util.os.ShellLink.<init>(ShellLink.java:349)
at com.izforge.izpack.util.os.Win_Shortcut.initialize (Win_Shortcut.java:
79)
at com.izforge.izpack.panels.ShortcutPanel.<init>(ShortcutPanel.java:473
)
at sun.reflect.NativeConstructorAccessorImpl.newInsta nce0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInsta nce(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newI nstance(Unknown Sou
rce)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at com.izforge.izpack.installer.InstallerFrame.loadPa nels(InstallerFrame
.java:203)
at com.izforge.izpack.installer.InstallerFrame.<init>(InstallerFrame.jav
a:160)
at com.izforge.izpack.installer.GUIInstaller.loadGUI( GUIInstaller.java:3
91)
at com.izforge.izpack.installer.GUIInstaller.<init>(GUIInstaller.java:12
8)
at sun.reflect.NativeConstructorAccessorImpl.newInsta nce0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInsta nce(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newI nstance(Unknown Sou
rce)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at java.lang.Class.newInstance0(Unknown Source)
at java.lang.Class.newInstance(Unknown Source)
at com.izforge.izpack.installer.Installer.main(Instal ler.java:62)
C:\>

[Simon]

1. Download the most recent update from the support site. Save it as HDv3.jar

2. Create a directory (this is where you will "install" hd). Typically, this defaults to C:\Program Files\Hero Designer -- though you can use whatever you want.

3. Move HDv3.jar into your install directory.

4. Double-click on HDv3.jar to run HD. Optionally, you can create a shortcut to the jar file and place it anywhere on your system (desktop, etc.).


The only thing that this will not give you is the default export formats -- you'll need to pull those down manually from the support site.

[pantherlehr]

Your belief that I have a "very badly misconfigured machine" is probably correct.
I've had some trouble these last few months with viral infections and registry problems.
My system is workable but undoubtedly not optimized.
And since I'm still not quite sure just what "Java" is I suppose you can begin to understand my predicament.
Any suggestions as to what I might be able to do to configure Java more properly?
I fully realize that I may not be able to do so at all.

As always, your sage help and seemingly tireless effort has been greatly appreciated!!

Doug

[pantherlehr]

P.S. My problems with HDv3 do seem to be receding somewhat as I've been downloading the applying the updates as they become available.

Not sure if this is helpful or not but thought that I should mention it.

It's still not reliable though.

And I am in the process of acquiring another system. When I do I will attempt to install HDv3 onto it so see how it works there.
Does the Java environment or whatever come with Windows XP Professional or will I still have to download it from the java.com website?

Doug

[Simon]

You will need to download/install the most recent version of Java on your new system.

The instability that you're seeing now sounds very much like a problem on your system (a fairly nasty one) and not with HD. Let me try to explain:

The way Java works (allowing a program to run on any platform/OS that supports Java) is by creating a "virtual machine" for the program to run in. Sort of a computer-within-your-computer type of thing. The program is written to run in the virtual machine, which is the same on any system that supports Java. In order to support Java, a system needs to be able to run the virtual machine that Java creates.

One of the side effects of this virtual machine environment is that a Java application is not directly interacting with your system -- everything happens through the virtual machine (which acts as a proxy to your actual system). When a Java application freezes up, the virtual machine that it is running in may freeze/crash (if the problem is severe enough) -- but that doesn't affect the system as a whole. When you see something affecting the rest of your system, you are normally looking at a problem with Java itself or with the system itself, not with the Java application.

Hope this makes some sense...


One common culprit of a system slowing to a crawl (rarely a crash....just very, very slow) is running low on RAM. HDv3 requires at least 64MB of available RAM in order to run (this is different from your total RAM). Assuming you're running XP, you can right-click on the taskbar and select "Task Manager" -- go to the Performance tab and post what it says for Total and Available under the Physical Memory section.

[Mark Taylor]

I too am having problems (same as those described in the first post on this thread) with the installer, but only on my laptop. HDv3 installed fine on my desktop PC. I'm guessing from the nature of the application that I can simly copy the entire install directory accross to the laptop from my desktop PC to save fidding around downloading other files etc. Is that correct? I'd be very quick and easy to do as they're networked.

[Simon]

That is correct -- there are no registry changes or anything like that by the installer -- just the creation of the install directory and the copying of files.

[Mark Taylor]

That is correct -- there are no registry changes or anything like that by the installer -- just the creation of the install directory and the copying of files.

Thanks. ;)

[ron_med]

I am having a great deal of problems with install, I can download the HDv3Setup and from then on out I am having trouble. I am sure that is a easy problem but, I am in need of help.

[Simon]

I am having a great deal of problems with install, I can download the HDv3Setup and from then on out I am having trouble. I am sure that is a easy problem but, I am in need of help.
Issue solved via email...

[KCaper38]

I too am having problems getting the HDv3Setup program to run on my system. I have the right Java but it keeps not opening in java and unzipping it in windows instead. I hope that makes sense. Help. I can't find the jar command in my Java files to use to open it.

[Simon]

I too am having problems getting the HDv3Setup program to run on my system. I have the right Java but it keeps not opening in java and unzipping it in windows instead. I hope that makes sense. Help. I can't find the jar command in my Java files to use to open it.
There is no "jar" command in your Java files. A "jar" is a type of file (stands for "Java Archive"). Your installer should be saved as HDv3Setup.jar


If it is saved with the proper (.jar) extension and is still opening with WinZip, then your best/easiest bet is going to be to reinstall Java 5 (http://java.com) in order to correct your system configuration problems.

[gewing]

1. Download the most recent update from the support site. Save it as HDv3.jar

2. Create a directory (this is where you will "install" hd). Typically, this defaults to C:\Program Files\Hero Designer -- though you can use whatever you want.

3. Move HDv3.jar into your install directory.

4. Double-click on HDv3.jar to run HD. Optionally, you can create a shortcut to the jar file and place it anywhere on your system (desktop, etc.).


The only thing that this will not give you is the default export formats -- you'll need to pull those down manually from the support site.

I tried this, it kept telling me " Java Web Start -Invalid Argument"
"Unable to launcht eh specified application.

I tried to "Open With" and browse to the JRE, but I must be missing something.

[Simon]

I tried this, it kept telling me " Java Web Start -Invalid Argument"
"Unable to launcht eh specified application.

I tried to "Open With" and browse to the JRE, but I must be missing something.



There is no "jar" command in your Java files. A "jar" is a type of file (stands for "Java Archive"). Your installer should be saved as HDv3Setup.jar


If it is saved with the proper (.jar) extension and is still opening with WinZip, then your best/easiest bet is going to be to reinstall Java 5 (http://java.com) in order to correct your system configuration problems.


Your system is misconfigured. I've asked you before (since you've posted now in three separate threads) about the problem you have been having and this is the first I've seen of any kind of details.

1. Take the steps outlined above (re-install Java 5 from Sun's website).

2. Go to a command prompt and enter "java -version" -- let me know what comes up.

3. Download HDv3Setup.jar and double click it.

[gewing]

Your system is misconfigured. I've asked you before (since you've posted now in three separate threads) about the problem you have been having and this is the first I've seen of any kind of details.

1. Take the steps outlined above (re-install Java 5 from Sun's website).

2. Go to a command prompt and enter "java -version" -- let me know what comes up.

3. Download HDv3Setup.jar and double click it.


sorry about the confusion of posts, I was still trying to work my way through it.

I also have somewhat limited internet access.

I'll try that.

[gewing]

Your system is misconfigured. I've asked you before (since you've posted now in three separate threads) about the problem you have been having and this is the first I've seen of any kind of details.

1. Take the steps outlined above (re-install Java 5 from Sun's website).

2. Go to a command prompt and enter "java -version" -- let me know what comes up.

3. Download HDv3Setup.jar and double click it.


OKAY.

I re-installed Java, it is 1.5.0_06.

I re-downloaded HDv3setup, though it downloaded as a .zip.

I still get "Invalid Argument" "unable to launch the specified application"

[Simon]

1. Make sure that the file is saved as HDv3Setup.jar the extension is important

2. Please give me the output from "java -version" (explained above)

[Simon]

Also:

What is the size of HDv3Setup.jar (in bytes)?

[Starwolf]

You can rename the file from hdv3.jar.zip to hdv3.jar by right clicking the file and select rename from the popup menu. STOOPID IE... it rename jars to zips if you aren't careful.

[gewing]

I tried it on another computer. When I run "java -setup" it flashes up a window, then it is gone before I can read it.

I downloaded the setup program again, it saved it as a zipped file. I renamed that to .jar, and tried to open it.

This looks like it opened it, creating a bunch of folders and files.

the folders are titled
com
img
langpacks
META-INF
native
net
org
packs
res


and the files are named
com
customData
GUIPrefs
img
info
langpacks.info
META-INF
net
org
packs.info
panelsOrder
vars

Browsing on the computer reveals that the Java program folder holds folders for both jre1.5_04 and jre1.5.0_06

I will try yet another computer when I get home.


Edit:

It looks like the computer is still treating it as Hdv3setup.jar.zip?

[Simon]

1. You want to run "java -version" not "java -setup" -- and you'll need to run that from a command prompt.

2. You're unzipping the installer -- don't do that. Save it as HDv3Setup.jar. Double click.

[gewing]

1. You want to run "java -version" not "java -setup" -- and you'll need to run that from a command prompt.

2. You're unzipping the installer -- don't do that. Save it as HDv3Setup.jar. Double click.



I did save it as HDv3Setup.jar. For some reason the computers at INSISTED on treating it as a zip file.

I ran it on my home computer, and it successfully unpacked it and installed it on my zip drive.

It will successfully run from the zip drive at work also.

Sorry to bother you.

Greg