JReynolds Posted January 6, 2018 Report Share Posted January 6, 2018 Does not mater IE or Chrome, can add 1 item to cart only and if i try to even purchase all i want 1 item at a time will not work either shows 0 Items in Cart. Quote Link to comment Share on other sites More sharing options...
Simon Posted January 6, 2018 Report Share Posted January 6, 2018 The store is working just fine. Check your browser settings, particularly in regards to allowing cookies and JavaScript. If you're blocking either of those, the bulk of the sites on the Internet will not be functioning correctly. Quote Link to comment Share on other sites More sharing options...
Brian Stanfield Posted February 10, 2018 Report Share Posted February 10, 2018 There's actually another problem with the store refusing to ship to people. When I tried to order a book it said that they could not ship to my address in Illinois. Someone else posted with the same problem here: Any idea what's going on? Quote Link to comment Share on other sites More sharing options...
Simon Posted February 10, 2018 Report Share Posted February 10, 2018 Again - the store is working fine. Whoever created that item did not specify a shipping method that sends to your area. Quote Link to comment Share on other sites More sharing options...
Kehrer Posted February 19, 2018 Report Share Posted February 19, 2018 (edited) Just tried to place an order from Indiana and I get the message "cannot ship to your address" as well. Tried from multiple browser types too. I verified address correct as well. There is no option to chose any other shipping. I notice in shipping details for the item that there is no size listed, if that helps. Displayed address is correct. Edited February 19, 2018 by kehrer1701 updated details. Quote Link to comment Share on other sites More sharing options...
Simon Posted February 19, 2018 Report Share Posted February 19, 2018 Same answer as before: store is working just fine. No applicable shipping options were defined for that item. Quote Link to comment Share on other sites More sharing options...
Hyper-Man Posted February 19, 2018 Report Share Posted February 19, 2018 What's the best way to notify Jason about the issue? Quote Link to comment Share on other sites More sharing options...
Simon Posted February 20, 2018 Report Share Posted February 20, 2018 Contact form or open a Support Ticket. Quote Link to comment Share on other sites More sharing options...
Kehrer Posted February 20, 2018 Report Share Posted February 20, 2018 HI. Just not sure I understand. I did specify shipping options. In fact, there is nothing to specify that comes up. I've tried a couple of times, so I'm not sure what I'm missing.... dk UPDATE: I see what you are talking about, now.. Example: this has shipping, but the one I'm trying to purchase doesn't Quote Link to comment Share on other sites More sharing options...
Simon Posted February 20, 2018 Report Share Posted February 20, 2018 Yup - you're not doing anything wrong at all. The item in question needs to have shipping methods defined (something Jason and Co. need to handle) Quote Link to comment Share on other sites More sharing options...
Hyper-Man Posted February 20, 2018 Report Share Posted February 20, 2018 6 hours ago, Hyper-Man said: What's the best way to notify Jason about the issue? To the original poster- You need to open a case with Jason. I believe this is the link: https://www.herogames.com/forums/index.php?app=nexus&module=support That might be specific to me though... If it doesn't work then go to support then contact us. Quote Link to comment Share on other sites More sharing options...
Kehrer Posted February 20, 2018 Report Share Posted February 20, 2018 Jason was able to fix mine.. Hyper-Man 1 Quote Link to comment Share on other sites More sharing options...
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