RSPylman Posted February 14, 2023 Report Share Posted February 14, 2023 Okay; apparently I'm an idiot. I purchased and downloaded the Hero Designer software, but I can't figure out how to install and start it on my Winders computer. Help? Quote Link to comment Share on other sites More sharing options...
Simon Posted February 14, 2023 Report Share Posted February 14, 2023 To start out: have you followed the direction included on the download page? If so, where are you getting confused? Quote Link to comment Share on other sites More sharing options...
RSPylman Posted February 14, 2023 Author Report Share Posted February 14, 2023 There doesn't seem to be a readme in the folder? Where are the directions of which you speak? Quote Link to comment Share on other sites More sharing options...
Simon Posted February 14, 2023 Report Share Posted February 14, 2023 When you go to Store -> Manage Purchases and click on HD, the page that includes the link to download HD also includes a rather detailed step-by-step process to install it. You cannot get to the link to download HD without scrolling past those instructions. Quote Link to comment Share on other sites More sharing options...
RSPylman Posted February 17, 2023 Author Report Share Posted February 17, 2023 Sorry it took me a couple of days, but I wanted to verify rather meticulously that I'd followed the instructions. Apparently the problem is that my computer doesn't recognize what to do with a .jar file. I'm running the current patch level of Windows 10, as my machine won't support 11. What should I install to teach it how to deal with .jar files? Quote Link to comment Share on other sites More sharing options...
Simon Posted February 17, 2023 Report Share Posted February 17, 2023 Again, covered on the download page. 1. Ensure that you have Java installed. Go to www.java.com and click on the big button to download Java -- that's a pre-requisite for running HD (a Java application) 2. If you have Java installed and still running into issues, there are instructions on the download page for that as well...in short: google "jarfix" and run the small application which should be the first result to correct .jar file associations on your system Quote Link to comment Share on other sites More sharing options...
RSPylman Posted February 17, 2023 Author Report Share Posted February 17, 2023 Thanks; that seems to have solved it. Quote Link to comment Share on other sites More sharing options...
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