Scott Baker Posted November 13, 2014 Report Share Posted November 13, 2014 (edited) I just want to call out the great packaging Hero Games uses for shipping physical books. I've noted this with every order I've made, but didn't think to post about it. For those that haven't ordered physical books from Hero before, the books themselves come in a box that is the perfect size for them. It's multi-depth so it accommodates different numbers of books. That box is then put in a larger shipping box for extra protection. That larger box has the corner inserts to keep it from being crushed. Add a few packing peanuts on top to fill the height of the shipping box and you've got a package that isn't going to shift around, or get crushed during shipping. I don't remember when I've had packaging this good (except from Hero). So, "Thank you," and good job. EDIT: I forgot to mention the sheets put between the books to prevent the covers from rubbing against each other. Edited November 13, 2014 by Scott Baker Quote Link to comment Share on other sites More sharing options...
zslane Posted November 13, 2014 Report Share Posted November 13, 2014 Maybe it depends on the book(s) in question. My copy of CC arrived in a padded manila envelope sandwiched between two pieces of cardboard. *shrug*. Quote Link to comment Share on other sites More sharing options...
Rails Posted November 14, 2014 Report Share Posted November 14, 2014 Maybe it depends on the number of books ordered? My experiences mirror Scott's, but I don't think I've ordered less than 3 books at a time. Quote Link to comment Share on other sites More sharing options...
Scott Baker Posted November 14, 2014 Author Report Share Posted November 14, 2014 That's possible. I tend to order multiple books at once. I will note that even "sandwiched between two pieces of cardboard" provides package stability and is more than many places provide (including some shipments directly from Amazon). Quote Link to comment Share on other sites More sharing options...
Spence Posted December 6, 2014 Report Share Posted December 6, 2014 I have received nothing but exceptional service from hero when ordering physical books. Quote Link to comment Share on other sites More sharing options...
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