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mayapuppies

Updating Hero Designer

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Hiya Simon,

 

I currently have Build 20130424 and I'm fairly certain more updates have been made since the end of April 5 years ago. How do I tell if I need to repurchase HD to get the latest version or if I am still eligible for the updates?

 

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Easy enough:  if you purchased on the current site (which went live at the end of 2013), your purchase will show up under the Purchases section of your Client Area.  You'll be able to pull the most recent update from there.

 

If it doesn't show up as a purchase, then you bought HD under the previous site (and under the 2 year support contract model) -- you'll need to purchase it on the current site to gain access to the updates.  The good news there is that the cost to purchase was kept the same as the previous cost to renew your service contract.

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