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Funny Pics II: The Revenge


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7 hours ago, Logan.1179 said:

218772968_10219246191888624_838675156131

 

I think I trained most of these people.

 

My department used to provisionally hire the most dubious people possible and put them through training.

 

The trainees, usually hired one at a time, would fail training in the most spectacular fashion. And not just on occasion but one after the other.

 

At the end of training when they were supposed to decide whether to keep the trainee or not, they always decided to keep on the trainee regardless of what happened during training.

 

Some of the winners included

1) the guy who used to go to sleep for hours at a time, every day, in full view of one of the supervisors

 

2) a lady who couldn't remember how to do any aspect of the job

 

3) and a lady who we got multiple complaints from customers (who had no possible relation to each other) describe her interactions with them as her using "Gestapo tactics".

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I was a trainer for a call center at one point. Hour requirements were extremely lax:

 

1. Read and speak English

2. Type 25 WPM or higher

3. Provide proof of eligibility to work in the USA

4. Have a body temperature in the range of 37°C

 

We held a 3-hour unpaid training to see if the prospective employees could manage even that much; about 20-25% washed out on any given occasion (including those who never bothered to show up).

 

After being hired, about 3/4 were terminated within 6 weeks for attendance violations.

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5 hours ago, Pariah said:

I was a trainer for a call center at one point. Hour requirements were extremely lax:

 

1. Read and speak English

2. Type 25 WPM or higher

3. Provide proof of eligibility to work in the USA

4. Have a body temperature in the range of 37°C

 

We held a 3-hour unpaid training to see if the prospective employees could manage even that much; about 20-25% washed out on any given occasion (including those who never bothered to show up).

 

After being hired, about 3/4 were terminated within 6 weeks for attendance violations.

 

When I worked as a supervisor at a call center, the majority of our terminations were for attendance violations, but not always. I walked out one agent, who had become irate on a call with a customer*, and at one point asked, "if we never fix your problem, why do you keep on calling back?" 

 

 

*An automated QA program that was in testing had scored the call very high for empathy, and upon listening, the QA manager and I determined that the software had actually measured the customer, and not the agent. She had remained calm throughout, as the agent essentially had his meltdown.

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