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Hello, I am trying to use the print to PDF function on the hero designer. I keep getting an error when I do so. It says there was an error and to try again, with an error message: null. It does this every time. I just want to see my character somewhere other than the builder... I also got the mobile app, got the new template downloaded for it, and when I get the file to my phone and try to use it, just get a "Unsupported file type: text/plain. Any help would be very appreciated.  

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