Posted January 19, 20205 yr comment_2744519 Hello, I was wondering if I could get some help with my password for this site. When I originally set up my account, I linked it to my Verizon email. Well several years later and I want to change where my password would go to (I use gmail) and I can’t remember how to access my Verizon account nor does my wife. I was wondering if it would be possible for a moderator to change it to my gmail account? Thanks in advance.
January 19, 20205 yr comment_2744535 Just go to your account settings and change it - no need for an admin to do it.
January 19, 20205 yr Author comment_2744539 I can’t sauce I cant remember my password for Hero games. I’m kept logged in on my phone. So I can’t change my email cause to reset the Hero password it sends it to the Verizon account which can’t reset cause I don’t remember that one. (Normally I write these down but unfortunately I didn’t this time).
January 20, 20205 yr Author comment_2744610 I would but then it asks me for confirmation which I can’t give cause I don’t remember this password either. I would gladly reset it but as I initially said it’s linked to my old Verizon account which I don’t have access to.
January 20, 20205 yr comment_2744611 Then you’re SOL - we will not edit an account that you do not have either the password or email access for.
January 20, 20205 yr comment_2744627 2 hours ago, Ninja-Bear said: I would but then it asks me for confirmation which I can’t give cause I don’t remember this password either. I would gladly reset it but as I initially said it’s linked to my old Verizon account which I don’t have access to. N-B, I just went and changed my password. It did not ask me to give any confirmation via email or anything else. Go to account settings, then password It should have three fields. the first is current password which, if you are logged in, should already be filled in. The next is the new password and the second to confirm the new password. That simply works. No reference to email. i did it and the new password works perfectly while the old one does not allow me in any more. As for the email address, the rubric says "An email will be sent to the email address you specify below, outlining what you need to do.". I presume that means to the new email address that you enter - not the old one. I did not try this because it also says "You will have to re-activate your account after changing your email address" and I have no idea what that would entail and so being helpful only went so far for me... 😄 Doc
January 20, 20205 yr comment_2744666 5 hours ago, Doc Democracy said: It should have three fields. the first is current password which, if you are logged in, should already be filled in. This is not the case for me. I assume you have your web browser autofilling your password. [insert standard-issue security-guy autofill rant here]
January 20, 20205 yr comment_2744672 oops, I have a password manager filling things in, I guess that makes it different for poor Ninja-Bear.... 😞 Doc
January 21, 20205 yr Author comment_2744701 Yup, I’m signed in but when I go to that screen Doc it still asks me to for my current password.
January 21, 20205 yr Author comment_2744702 11 hours ago, Simon said: Then you’re SOL - we will not edit an account that you do not have either the password or email access for. Ok then I’ll have to make another account then.
January 21, 20205 yr Author comment_2744709 Thanks for all the help. Doc you're a genius. So here's what happened First (which i didn't know) Verizon terminated their email accounts in 2017. Second at some point i used my wife's computer to loggin, which i rarely do. But when i did, i saved my password using a password manage (thanks Doc for the ides!) So i was able to change (and write down) the password!
January 21, 20205 yr comment_2744742 12 minutes ago, Ninja-Bear said: Gnome Body thanks too! Glad everything worked out for you!
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