Re: Champions Villains Volume Three: Solo Villains when will it be on the shelf?
No apology needed, I don’t think you should have even said this. You had a rant, your passionate about hero, he replied, he clarified a few items that you may have not known, ie. sales. It probably should have stopped there, but you have your voice and he, albeit arrogant and condescending it is, has his voice. I never felt you broached talking for the fanbase. He "may have received comments from others", but wasn't from me. Ranting at Hero doesn’t help, yes, but asking after a bit of time the status should be acceptable, especially if done with a little less rant.
I get everything that has been said: 1. Poor sales (for what ever reason, 5e being around, waiting for set, price point, GM vs player resources, etc); 2. Strategic resource allocation/prioritization for maximum revenue stream, especially for an industry wide event; 3. Bad supplier and/or supplier management with a printer they may or may not have a lot of influence/leverage with; 4. Deciding to continue other products to maintain revenue stream and increase capital that may be needed to print these products. I have managed 15 years in an industry leading company to understand this.
The only thing I don’t understand is why this never gets brought up in the weekly homepage communication from Mr. Long. I understand not bringing this into every weekly update, be it lack of new developments or purely not to be doom and gloom, but even it was included biweekly or monthly (its been that long) with a simple communication snippet about status would help defuse tensions. And this is the official communication method, I am not asking "Steve, Fred and the Fraim Brothers to stop work on other projects" to communicate in the forums, that they do communicate with fans says something about them and their company, but is not expected in any form. That the official communication method doesn’t address this, say once a month, is surprising.