Gnollrunner
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Posts posted by Gnollrunner
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Can someone tell me where to find a support email or phone number for hero games? Here's my problem. I tried to order some PDFs from the site and it said there was some problem with payment. However according an SMS message from my bank I got charged and when I called my bank and they said the transaction was half done and was waiting for something from Hero games which I didn't really understand. They said I should call you guys. This was yesterday my time (I'm currently in Russia). I went to the support page and filled out a message with my email address and described my problem, but so far I have no response. So I'm kind of in limbo I don't have my purchase and I don't have my money and I'm trying to figure out what to do about it. I used to play Champions and Fantasy Hero back in the 80s and 90s and I'm trying to start up Traveller Hero game and get back into it. I have a fair number of HERO system books so I'm a long time customer, so please give me some love here. Thanks.
Help please!
in Site Questions
Posted
Thanks for the reply. A couple years back when I tried to order some stuff on eBay, It was literally impossible to create a PayPal account as a US citizen in Russia. I just tried it again and apparently they fixed some things and now it's possible, although you have to have a bunch of Russian immigration documents which by some miracle I managed to dig up. In any case, when the old transaction times out I'll give it another shot on PayPal. Thanks again for the help.