ShadowGriffon Posted June 28, 2019 Report Share Posted June 28, 2019 I purchased several pdfs, one of them--Book of the Empress--is listed as unavailable and when the link is clicked an error message occurs. I purchased on 6/23 and have sent in messages to support twice, once on 6/23 and then again a couple or so days later. I have not received a reply and the issue is still ongoing. It was Order# 17664. Everything else downloaded as expected. Any help on this would be appreciated. Quote Link to comment Share on other sites More sharing options...
Brian Stanfield Posted June 30, 2019 Report Share Posted June 30, 2019 Jason Walters is bogged down on final revisions for a book that's set for release soon, so he may not have checked his email this week. But he always gets to it and fixes the issue. You may have to send a second email to remind him though. Quote Link to comment Share on other sites More sharing options...
ShadowGriffon Posted July 21, 2019 Author Report Share Posted July 21, 2019 Has been almost a month and I have sent in several support requests for it. It is still not fixed. Quote Link to comment Share on other sites More sharing options...
Brian Stanfield Posted July 21, 2019 Report Share Posted July 21, 2019 By way of an explanation, and not an excuse, I’m pretty sure Jason Walters is working on getting a final edit done on a new Champions book, so I’m sure he’s preoccupied with that. Contact him directly, if you haven’t already. I’ve found that just when I’m about to give up, he responds. Good luck. Quote Link to comment Share on other sites More sharing options...
Wombatman Posted January 27, 2020 Report Share Posted January 27, 2020 @ShadowGriffon Did you ever get this resolved? I just had the same thing happen to me. Quote Link to comment Share on other sites More sharing options...
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