As HERO Designer has reached a stable point in its development over the past year, updates have slowed significantly. While the product is still under active development and is fully supported, the feature set and enhancements are not changing at a rate that supports the service contract model which has been used to date. As a result, HERO Designer is now shifting to a straight sales model -- simply purchase the application through the store and as updates are released, you will be able to re-download the application to apply the update.
At such time as major changes/enhancements are made to the software, a new version will be placed up for sale in the store. Those who have purchased HERO Designer already will receive discounts on the purchase of a new version.
Users who have active service contracts for HERO Designer should open a support ticket (Client Area -> Support) in the HERO Designer department. Provide your username on the old site (the one used to purchase the service contract) and you will be manually added into the new system with a purchase of HERO Designer.