Twilight Posted October 9, 2009 Report Share Posted October 9, 2009 In addition to the account problem, there was a graphic card problem which I seemed to have fixed by deleting then reloading my graphics drivers. Then the game crashed twice during character creation and froze once. I've been working on this for almost an hour and I've still not gotten out of character creation! Quote Link to comment Share on other sites More sharing options...
Eightfold_Path Posted October 11, 2009 Report Share Posted October 11, 2009 Re: Arrgggghhh!!!!!! It sounds very frustrating, and it sounds like you're a computer user with a clue, so let's start with your system and specs. I'm assuming you're not on a mac, but what's your OS? What's your processor (the game loves dual-core), what's your graphics card, how much RAM - blah blah blah. Have you gone into options (you can access that at log in) and reduced all your graphics settings to the lowest possible? And, failing all else, have you contacted Cryptic's own tech support for the game? I realize you've said the computer is unlikely to get an upgrade, which is probably your best solution (RAM is a cheap upgrade, new graphics card less so), so let me ask you what you know you can safely play on it? Quote Link to comment Share on other sites More sharing options...
Twilight Posted October 11, 2009 Author Report Share Posted October 11, 2009 Re: Arrgggghhh!!!!!! The issue is not that the computer is unlikely to get an upgrade, it's that the computer won't be upgraded soon enough for me to take advantage of the 30 day free trial. Unless I can talk the 'rents into changing their minds, the upgrade will take place next month which will of course deprive me of the free trial or at best only leave me a couple of days of said trial. Naturally I want the upgrade done quicker, so that I can have as much of the trial as I can get. Quote Link to comment Share on other sites More sharing options...
Eightfold_Path Posted October 11, 2009 Report Share Posted October 11, 2009 Re: Arrgggghhh!!!!!! Then your best bet is to get Cryptic's help with it. It's possible they'll put your trial account into stasis for the time being - good PR never hurts anyone, right? But if you want technical assistance, I will need for you to answer the questions I've posted. Quote Link to comment Share on other sites More sharing options...
SvZurich Posted October 11, 2009 Report Share Posted October 11, 2009 Re: Arrgggghhh!!!!!! If you are using an Nvidia card, the latest drivers are buggy with the game. Downgrade the drivers. Quote Link to comment Share on other sites More sharing options...
Twilight Posted October 11, 2009 Author Report Share Posted October 11, 2009 Re: Arrgggghhh!!!!!! I'm not on a Mac, no. Currently I'm using Windows XP. I have contacted tech support but their help for my problem wasn't actually....helpful. That is to say I still have the problem the tech support guy was trying to help me with. Two other tickets I've sent to tech support have not been replied to as of yet. At the moment a full upgrade of my computer looks to be the way to go. Quote Link to comment Share on other sites More sharing options...
Twilight Posted October 16, 2009 Author Report Share Posted October 16, 2009 Re: Arrgggghhh!!!!!! The computer is being upgraded as I type this. I'm using my Mom's laptop now but by next week I should be fighting alongside you all as we fight for justice and such. Quote Link to comment Share on other sites More sharing options...
SvZurich Posted October 16, 2009 Report Share Posted October 16, 2009 Re: Arrgggghhh!!!!!! Justice and such... (gullible he is). Yes, ignore my mayhem as I set up my political enemies to look like villains and plot my own overthrow of the established order. I am so marrying Istvatha V'han and ruling at her side. Quote Link to comment Share on other sites More sharing options...
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