gift card

[HeroGM 316]

Ok, silly as it sounds how do you apply a gift card to your order?  Jason sent me the card #, when I put it in coupon code nothing.

[Simon 1,004]

Step 3 of the checkout process - if you're entering a code that's not being accepted verify that you're entering the right code (exactly as it appears).  Email Jason if it's still not accepted.

[HeroGM 316]

Never got to a step 3. I entered in the code given in coupon and nothing.

 

Just confused.

[Simon 1,004]

Yeah...no.

 

Step 3 (a.k.a. Confirm and Pay).  You enter the coupon or gift card code into the field provided and click the apply button.  A valid gift card/coupon will be reflected in the (now revised) cost, an invalid one will show an error message beneath the field (in red) explaining what the problem was.

[HeroGM 316]

This what I get. When I put in the code nothing.

[Simon 1,004]

Then either:

 

1. Your mobile device is not sending the XHR request to the server (the request that submits the coupon code/gift card) -- entirely on you to figure out.

2. The gift card code that you're entering doesn't have any value (e.g. already used).