Jujitsuguy Posted April 22, 2022 Report Share Posted April 22, 2022 Team: I have had my Hero Designer install run w/o issue on Ubuntu 18.04, with Java 8 default install. When I upgraded to Ubuntu 20.04, HD stopped working altogether. Looking into it, the default-jre was set to the current 11.x, so I changed it back to Java 8 (1.8.0.xxxx), which is the correct version. After setting the executable bit--got changed for some reason to not an executable--and with the default to Java 8, I now get the startup splashscreen; however, it gets stuck on "Loading Plugins"...I wanted to troubleshoot this further, and logging from the system or HD app would help. I will check dependencies for Java 8, but does anyone have the actual location for logging and/or how to turn it on? Best regards... Chuck D. aka "Jujitsuguy" Quote Link to comment Share on other sites More sharing options...
Simon Posted April 22, 2022 Report Share Posted April 22, 2022 You're running HD from a location that you (or, more appropriately, Java) don't have full read/write permissions. The creation of the trace.log file (in that same directory) is part of what the launcher is blocking on. Quote Link to comment Share on other sites More sharing options...
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