nivlac713 Posted January 12, 2020 Report Share Posted January 12, 2020 Hello, I am trying to use the print to PDF function on the hero designer. I keep getting an error when I do so. It says there was an error and to try again, with an error message: null. It does this every time. I just want to see my character somewhere other than the builder... I also got the mobile app, got the new template downloaded for it, and when I get the file to my phone and try to use it, just get a "Unsupported file type: text/plain. Any help would be very appreciated. Quote Link to comment Share on other sites More sharing options...
C-Note Posted January 12, 2020 Report Share Posted January 12, 2020 Make sure that Hero Designer is unzipped into a folder you have full rights to (e.g. My Documents) and run it from there. Quote Link to comment Share on other sites More sharing options...
nivlac713 Posted January 13, 2020 Author Report Share Posted January 13, 2020 It was on my desktop, full permissions. Moved it to my documents to try it there, same thing. Quote Link to comment Share on other sites More sharing options...
C-Note Posted January 13, 2020 Report Share Posted January 13, 2020 Check this thread. https://www.herogames.com/forums/topic/98633-print-to-pdf-not-working/ Also, make sure you have a recent version of Java installed. Ternaugh and Spence 2 Quote Link to comment Share on other sites More sharing options...
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