Jump to content
Mimer

"Print to pdf" not working

Recommended Posts

The "Print to pdf" function in HD (Build 20190530) is not working, regardless of what kind of character I try to "Print", I always get the exact same error message (screencap attached for reference).

Pdf_print_error-red.png

Share this post


Link to post
Share on other sites

1. Print to PDF is only for characters (and only for characters using the built-in templates -- custom characteristics will throw the process off).
 

2. If you are receiving the error on a character, you'll want to ensure that you have full permissions to the directory that you're running HD from. Under Windows, this is not always obvious (due to UAC).

Share this post


Link to post
Share on other sites
Just now, Simon said:

1. Print to PDF is only for characters (and only for characters using the built-in templates -- custom characteristics will throw the process off).
 

2. If you are receiving the error on a character, you'll want to ensure that you have full permissions to the directory that you're running HD from. Under Windows, this is not always obvious (due to UAC).

 

1. The example above is a regular "Superheroic" character, no custom characteristics or templates etc. at all. The same error message appears for ordinary "Heroic" characters.

 

2. The hard drive I run Hero designer from is in a separate regular Hard drive (it's not the Windows/boot drive), with full permissions.

Share this post


Link to post
Share on other sites

Without further details on the issue (trace.log file, a character file, etc.), the only answer I can give is that you're running into permissions issues with either the drive you're running HD from or the directory you're saving the PDF to.

Share this post


Link to post
Share on other sites

The trace.log is doing little to pull me away from the "you don't have adequate permissions to the directory that you're running HD from or the directory that you're saving the PDF to" determination.

Share this post


Link to post
Share on other sites

Seems I can't upload more than 0.02 mb here on the forum, far to small for the character file.

 

Is there another way I can submit or send it in by email?

Share this post


Link to post
Share on other sites

First determine if it's something in the character file (not indicated by the trace.log, but worth checking):  start a new character (empty) and try the Print to PDF to the same location you were trying with the full character.

Share this post


Link to post
Share on other sites
1 minute ago, Simon said:

First determine if it's something in the character file (not indicated by the trace.log, but worth checking):  start a new character (empty) and try the Print to PDF to the same location you were trying with the full character.

 

Tried that with Superheroic and Heroic, same result.

 

 

Share this post


Link to post
Share on other sites

Then it's either the directory that you're running HD from or the directory that you're saving the PDFs to -- you/HD do not have proper access to them, generating an error at the system level when Java tries to create the requisite files.

Share this post


Link to post
Share on other sites

I ran into this same issue when trying to print out a 'computer' and was never able to. I am not versed it what might caused the problem or how to fix it, but when I ran into this problem once I think the way I solved it was selecting the proper export format, closing program and opening again and it worked for me, no clue why, it just did (I can do it for characters but not for computer built w/ the program, also no clue why). I have even downloaded a few character export formats from the forums and proven they work also. Hope this helps in some way.

Share this post


Link to post
Share on other sites
17 hours ago, Jayzon said:

I ran into this same issue when trying to print out a 'computer' and was never able to. I am not versed it what might caused the problem or how to fix it, but when I ran into this problem once I think the way I solved it was selecting the proper export format, closing program and opening again and it worked for me, no clue why, it just did (I can do it for characters but not for computer built w/ the program, also no clue why). I have even downloaded a few character export formats from the forums and proven they work also. Hope this helps in some way.

 

As I understand it, there's a difference between the fixed "print to pdf"-function and chosing an export format (do correct me if I'm wrong here). The latter works fine for me.

 

As for the former, I apparently can't get it  to work on either of my computers, so I've basically given up on using that option.

Share this post


Link to post
Share on other sites

Try uninstalling the program and reinstalling it again, maybe that works? I know me and another person had the problem that it would not let us use the pdf option either, but I cant remember how we fixed it. I do know I have reinstalled the program twice since I got it to get rid of problems and it works fine afterwards.

Share this post


Link to post
Share on other sites
14 minutes ago, Hatut Zeraze said:

Where exactly is this "Print to PDF" option?  In the guide, it says it is "from the Current Character menu", but I see nothing of the sort in the drop-down box of Current Character.

 

"Print to PDF" functionality has been removed in a recent Hero Designer update.  It was a bolt-on feature from an independent developer, and there were compatibility issues with recent versions of Java.  You can use one of the many Export Formats available in the Downloads section of this website.

Share this post


Link to post
Share on other sites
On 4/17/2020 at 10:05 AM, Tasha said:

IMHO the export formats always looked better anyways. At least the type doesn't go microscopic if you were too wordy in an entry.

 

Yep, for the most part that seems to be true.

 

I usually go in and edit the RTF document when  go too crazy with multiple Multipowers with many advantages/limitations. :)

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...