Re: The cranky thread
So there's this lady at work with an old desktop PC (as in, over 5 years old) and is getting a new laptop (as in, out-of-the-box brand-new) to replace it. Thing is, we've been going back-and-fourth for a month now on making this happen. Why? Because she is asking... nay... demanding... that she doesn't have even one minute of downtime for the exchange. Thing is, she has years worth of data on her desktop that needs to be moved to the laptop, and that takes time. I even offered to get the process started for her and running in the background so she can continue working. Unacceptable. Why? It would make her computer run slower than it already does, and a slow machine is part of why she's getting the upgrade. The only avenue is to have me come in outside of normal business hours to do this, but she balked at that when I said I would need a charge code so I could bill her division for that, as this is beyond our normal scope of work.
So, not only is she making unreasonable demands, she is being unreasonable even with my efforts to accommodate those demands.
Today, I decided I had enough. I sent her an e-mail, and CC'ed my boss and her boss on it, explaining that with my own schedule constraints, I simply cannot accommodate her on this: I need some flexibility on this, or else there isn't much I can do to help her.